Call: 401-228-3939 Fax: 401-383-3043
Resources
We believe in transparency and providing our clients with all the information they need to make informed decisions about their healthcare.
In this section, you'll find information about our partnerships, policies, billing practices, and insurance. We're always here to answer any questions you may have, but we encourage you to review this information at your convenience and reach out to us if you need any further clarification. Your health and well-being is our top priority, and we're committed to providing you with the highest level of care and support possible.
Partnerships
Over the years, we've had the pleasure of building many strong relationships with various businesses and organizations that we hold in high regard. We're proud to recommend them to our valued clients and partners, and we're confident that they will provide the same exceptional level of service and care that we do.
Dr. J. Winslow Alford, MD -Orthopedic Surgeon
Phone: 401-777-7000
300 Crossings Blvd Warwick, RI 02886
New Beginnings Orthotics and Prosthetics
Rhode Island’s newest, yet most experienced full-service O & P facility. Our organization was founded by a team of ABC Certified Professionals who will deliver cutting-edge Orthotics and Prosthetics to improve patients’ quality of life.
Dr. Edmund T. DosRemedios, DPM - Podiatry
Chief of Podiatry, Rhode Island Hospital
University Foot and Ankle Center, Inc., Providence
Bayside Building -
235 Plain Street, Suite 201, Providence, RI 02903
Ph: 401-861-8830
Fax: 401-351-2378
Brian Pelkey CPO, David L. Paolino CO
Phone 401-593-NBOP (6267)
Fax 401-593-6268
300 Toll Gate Rd. Suite 101 B
Warwick, RI 02886
Insurance
Gaffney Physical Therapy does not participate with Medicare Part A & Part B but we are participating with Medicare Advantage Plans. We also do not participate with Medicare (white card with the anchor); however, we do accept Neighborhood Health and United Health Medicaid products. We participate with most insurance and HMO plans available in the area. As a service to our patients with insurance, we will file all claims on behalf of the patient. In order to file claims properly you will need to provide our office with complete billing information, including mailing addresses and ID/certificate numbers. If you are involved with a managed care (HMO) plan, please be sure to follow the guidelines of your plan. We ask you to contact your PCP at least a week in advance to provide any referrals that are needed. Without a referral, you will be responsible for the entire bill.
If you are injured at work, we will submit your bill to the Worker’s Compensation carrier as long as all the proper information is provided to us. Information needed are as follows: WC carrier’s name, address and phone number along with your adjuster, date of injury, state in which your injury occurred, and claim number. Without this information we are unable to bill the WC insurance and you will be responsible for the entire bill.
If you are injured in an auto accident and have med pay benefits on your auto insurance we will gladly submit to them until the med pay benefits are exhausted. Once the benefits are exhausted we will then submit the claims to your primary insurance at which time you will be responsible for any copays or deductibles.
We DO NOT bill third party insurances. We cannot hold another party responsible for payment of services that you receive. This applies to insurance companies, as well as to other parties, who you believe may be responsible for payment of your bills.
Payment Policy
All copayments, co-insurances and deductibles are expected to be paid at the time of service. For your convenience VISA, MasterCard, AMEX, and Discover are accepted in addition to cash and checks. You will receive our financial agreement form, please review the information as you will be asked to sign at the time of your first visit.
We do offer Self Pay rates for patients who do not have health insurance or health insurances we are not in network with. All payments are due at the time of service.
Billing:
What kind of insurance does Gaffney PT take?
We accept the following insurance:
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Blue Cross Blue Shield, United Healthcare, Neighborhood Health, Aetna, Tufts.
We do NOT take the following insurance:
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Cigna, American Specialty Health (ASH), Medicare Part A and Part B, Tufts Medicaid, Medicaid.
*If you have an insurance not listed, please reach out to our office staff to see if we take your insurance.*
Does Gaffney PT offer self-pay options?
Yes, here at Gaffney PT we offer self-pay options for those who do not want to go through their health insurance or if we do not take your health insurance.
Contact our office staff for more details regarding our self-pay options.
How can I make a payment towards my account?
To make an online payment, click the Payment Portal button on the top of this page- or Click Here. Enter your first name, last name, and date of birth (if the patient is under 18, it may be under a parents first and last name). You may be asked to enter the email address we have in your patient account.
Who do I contact regarding billing questions?
You can contact our billing dept. PT Billing Associates @ 617-523-2788 with billing questions. When you call PT Billing Associates, let them know you are a patient at Gaffney Physical Therapy.
Or you can fill out our billing question form below.