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Gaffney Physical Therapy does not participate with Medicare Part A & Part B but we are participating with Medicare Advantage Plans. We also do not participate with Medicare (white card with the anchor); however, we do accept Neighborhood Health and United Health Medicaid products. We participate with most insurance and HMO plans available in the area. As a service to our patients with insurance, we will file all claims on behalf of the patient. In order to file claims properly you will need to provide our office with complete billing information, including mailing addresses and ID/certificate numbers. If you are involved with a managed care (HMO) plan, please be sure to follow the guidelines of your plan. We ask you to contact your PCP at least a week in advance to provide any referrals that are needed. Without a referral, you will be responsible for the entire bill.

If you are injured at work, we will submit your bill to the Worker’s Compensation carrier as long as all the proper information is provided to us. Information needed are as follows: WC carrier’s name, address and phone number along with your adjuster, date of injury, state in which your injury occurred, and claim number. Without this information we are unable to bill the WC insurance and you will be responsible for the entire bill.

If you are injured in an auto accident and have med pay benefits on your auto insurance we will gladly submit to them until the med pay benefits are exhausted. Once the benefits are exhausted we will then submit the claims to your primary insurance at which time you will be responsible for any copays or deductibles.

We DO NOT bill third party insurances. We cannot hold another party responsible for payment of services that you receive. This applies to insurance companies, as well as to other parties, who you believe may be responsible for payment of your bills.